Shipping policy
At Pear Bag, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below for full details.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery time is 5–15 business days, depending on your location. In some cases, delivery may take slightly longer due to customs, holidays, or high demand.
Shipping Locations
We offer worldwide shipping to most countries. If your location is not supported, you will be notified at checkout.
Shipping Costs
Shipping fees (if applicable) are calculated at checkout. We may also offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking information to update.
Delays & Unexpected Issues
While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control such as:
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Customs processing
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Carrier delays
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Weather conditions
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High order volumes
We appreciate your patience and understanding in such situations.
Incorrect Address
Please ensure that your shipping details are correct at checkout. Pear Bag is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but not received, please contact your local courier first. If you still need assistance, feel free to reach out to us and we will do our best to help.
Split Shipments
In some cases, your order may arrive in separate packages. This helps us deliver your items faster.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team. We’re always here to help.
Thank you for choosing Pear Bag 🍐
Carry your confidence.