FAQs
How long does shipping take?
Shipping times typically range between 7–15 business days, depending on your location. We work hard to deliver your order as quickly as possible while maintaining quality and care.
Do you offer worldwide shipping?
Yes, we ship to most countries worldwide. Shipping availability and delivery times may vary based on your region.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use it to monitor your delivery status anytime.
What payment methods do you accept?
We accept secure payments via major credit/debit cards and other trusted payment gateways available at checkout.
What is your return policy?
We offer a 14-day return policy after delivery. If you’re not satisfied with your purchase, you can contact us for return instructions.
What if I receive a damaged or incorrect item?
We sincerely apologize if this happens. Please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund as quickly as possible.
Can I cancel or change my order?
Orders can be modified or canceled within 12 hours of placing them. After that, processing may already be underway.
Are your bags good quality?
Yes, we carefully select products that meet our standards for design, durability, and overall quality to ensure customer satisfaction.
Will the product look exactly like the pictures?
We aim to provide accurate images and descriptions. However, slight differences in color may occur due to lighting or screen settings.
Do you offer discounts or promotions?
Yes, we occasionally run special offers and promotions. Stay connected with us to get the latest updates.
How can I contact Pear Bag?
You can reach us anytime through our contact page or email support. We’re always here to help.